Privacy Policy
1. Introduction
This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice on our home page. If you continue to use The Steel Pub after these changes are posted, you agree to the revised policy.
By using the website or services offered by The Steel Pub (together, the “Services”), or dealing with The Steel Pub through its website, you are agreeing to the terms of this Privacy Policy. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and The Steel Pub and its affiliates (referred to as “we”, “our”, “us” or “The Steel Pub”).
We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and will provide access to such information in accordance with applicable legal requirements.
“Personal Information” means information that can be used to identify you as an individual, such as your name, email address, phone number, or other information associated with you. Personal Information does not include aggregated or anonymized information that cannot reasonably be used to identify you.
2. Information Collected from Customers via the Website
We collect information from customers through our website at https://steelpubonline.com/. Depending on how you place an order or interact with our Services, you may also submit information through our mobile app and/or our kiosk ordering experience.
What information do we collect and why?
When you place an order or otherwise interact with our Services, we may collect information such as your name, email address, phone number, billing address, delivery address (if applicable), and payment-related details needed to complete your transaction.
We collect this information so that we can process and fulfill your orders, respond to your inquiries, provide customer support, communicate with you about your order, and improve the Services we offer.
We may also collect information about how you access and use the website, such as the type of device you use, your browser type, your network connection, and your IP address.
We collect this information to operate, protect, and improve our website and Services, including maintaining security, preventing fraud, troubleshooting issues, and improving functionality and performance.
When do we collect this information?
We collect this information when you place an order, submit a form, sign up for communications, or otherwise interact with the website (and, where applicable, the mobile app and/or kiosk ordering experience).
3. Website Usage Information
What information do we collect and why?
We may collect usage information such as your device type, browser type, operating system, IP address, and information about your browsing behavior when you visit or interact with our website. If you use our mobile app and/or kiosk ordering experience, we may similarly collect interaction and usage information associated with those channels.
We collect this information to understand how our Services are used, diagnose technical issues, monitor performance, and improve functionality and overall user experience across our website, mobile app, and kiosk.
When do we collect this information?
We collect this information when you visit or interact with the website, and where applicable, when you use or interact with the mobile app and/or kiosk ordering experience.
4. Credit Card Information
Payment information may be collected when you make a purchase. We do not store full credit card details on our servers. Payment transactions are processed securely through trusted third-party payment processors that comply with applicable data security standards.
5. Information from Website Inquiries and Support Requests
What information do we collect and why?
If you contact us with an inquiry or support request, we may collect information such as your name, email address, phone number, and the details of your request.
We collect this information so that we can respond to you, provide support, resolve issues, and improve our Services and customer experience.
When do we collect this information?
We collect this information when you contact us through website forms, email, or other communication channels related to our website and Services (and, where applicable, through the mobile app and/or kiosk ordering experience).
6. Information from Cookies
What is a cookie?
A cookie is a small text file that is placed on your device when you visit a website. Cookies can help identify your device and allow websites to remember certain information about your visit.
Why does The Steel Pub use cookies?
The Steel Pub uses cookies to recognize your device and provide a better browsing experience by remembering preferences and supporting site functionality.
We may also use cookies and similar technologies for analytics and marketing purposes, including to understand how users interact with our website and to support customized advertising delivered by third parties.
Opting out:
You can control or disable cookies through your browser settings. If you use the website without disabling cookies, you consent to our use of cookies as described in this Privacy Policy.
7. Your Choices and Opting Out of Communications
You may opt out of receiving marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at thesteelpubbethlehem@gmail.com.
SMS and Message Delivery Disclaimer
By providing your phone number and opting in to receive text messages from The Steel Pub, you consent to receive order updates, promotional messages, and other communications related to our Services.
Message and data rates may apply depending on your mobile carrier. Message frequency may vary.
Carriers are not liable for delayed or undelivered messages.
You may opt out of receiving text messages at any time by following the unsubscribe instructions included in the message or by contacting us directly.
8. When and Why Do We Share Personal Information with Third Parties?
We may share Personal Information with third-party service providers that help us operate our website, provide the Services, and process payments. We share only the information that is necessary for those providers to perform their services, or as needed to comply with legal obligations.
We may also share Personal Information if required by law or legal process, to prevent or investigate fraud or other wrongdoing, or to protect the rights, property, or safety of The Steel Pub, our customers, or others.
Except when required by law, we will not disclose your Personal Information to third parties without your consent.
9. What Do We Do with Your Personal Information if Services End?
If our Services end, we may retain archived copies of your Personal Information for legitimate business purposes and to comply with legal and regulatory requirements.
We may also retain anonymized or aggregated information so that we can improve our Services.
10. What We Don’t Do with Your Personal Information
We do not sell, rent, or trade your Personal Information to others for their marketing purposes.
We do not use your Personal Information to market third-party products or services to you.
11. How Do We Keep Your Personal Information Secure?
We use industry-standard practices to help protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
12. How Do We Protect Your Information Across Borders?
Your information may be processed in countries other than your own. When we transfer, store, or process information outside your jurisdiction, we take steps to apply appropriate safeguards and provide a level of protection comparable to that required under applicable laws.
13. Access to Your Personal Information
You may have rights to access and correct your Personal Information, and in some cases request deletion of your Personal Information, subject to legal requirements and permitted exceptions.
If you have any questions about this Privacy Policy or would like to request access to your Personal Information, please contact us.
Email:
thesteelpubbethlehem@gmail.com
Subject: Privacy Policy
14. Contact Information
Email:
thesteelpubbethlehem@gmail.com
Subject: Privacy Policy